Frequently Asked Questions

You can pay with a credit card, PayPal, Apple Pay, or Google Pay!

Prices on the site are shown in U.S. Dollars ($USD).

Orders shipped outside of Wyoming are not subject to any sales tax. Orders shipped within Wyoming are subject to the general sales tax according to location.

Please use size chart as a general guide to help you make a selection.

We regularly offer discounts and promotions via email. Sign-up for our newsletter to be ready for the next promotion.

We do not provide samples, but we offer detailed product descriptions and customer reviews to help you make an informed decision.

If a product is in stock, it will be available for purchase. Out-of-stock items will be indicated on the product page. We do offer a back in stock notification option.

Orders stay in Processing until they ship. We process them within up to 2 business days, not including weekends or holidays. Once your order ships, you’ll get a tracking number by email!

Browse our products, add your desired items to the cart, and follow the checkout process to complete your purchase.

You can’t edit shipping, payment, quantity, or address after checkout. If your order hasn’t shipped yet, contact support as soon as possible to cancel it. Then place a new order with the correct details!

It is not possible to modify any details of your order after it has been placed. The shipping and payment methods, the number of products and the delivery address cannot be changed. We can, however, cancel an order at any point before it ships. You can then place a new order for the correct item.

Unfortunately, we cannot combine shipping for multiple orders once they have been placed. Each order will be shipped separately.

Please email our customer service team with your order number and we will promptly send you a free prepaid return label.

Email info@lifelonggoodsllc.com with your order number, and we’ll take it from there! We’ll send you a prepaid return label, so you won’t pay to send the item back.

Once your order is shipped, you'll receive a tracking number provided in your shipping confirmation email. You can use this number to track your order on our website or the carrier's website.

We usually process orders within 2–3 business days. After that, delivery typically takes 7–14 business days, depending on your location and shipping method!

Currently, we only ship within the U.S. and do not offer international shipping.

Lifelong Goods assumes the fault of USPS on a shipment that is marked delivered but is missing, lost or stolen. For more information please contact info@lifelonggoodsllc.com.

You can create an account during the checkout process or by clicking the "Sign Up" button on our website.

If you forget your password, click the "Forgot Password" link on the login page to reset it.

If something isn't right, contact our customer service team as soon as possible with your order number. We'll review the issue and help you with the next steps. Please keep items unused and in their original condition whenever possible!

Once your return is received and inspected, we’ll issue your refund to the original payment method. Processing times can vary by bank or card provider, so please allow a few business days for it to show up!

We don’t process direct exchanges. The fastest path is to return the item, then place a new order for the product you want. If you need help, email our support team and we’ll point you in the right direction!