Frequently Asked Questions

We currently accept payment by Visa, MasterCard, Apple Pay, Google Pay, Maestro, Amex, China Union Pay, JCB, Diner, Discover, and Electron are supported through guest checkout.

Prices on the site are shown in U.S. Dollars ($USD).

Orders shipped outside of Wyoming are not subject to any sales tax. Orders shipped within Wyoming are subject to the general sales tax according to location.

Please use size chart as a general guide to help you make a selection.

We regularly offer discounts and promotions via email. Sign-up for our newsletter to be ready for the next promotion.

We do not provide samples, but we offer detailed product descriptions and customer reviews to help you make an informed decision.

If a product is in stock, it will be available for purchase. Out-of-stock items will be indicated on the product page. We do offer a back in stock notification option.

Please note that we ask for a standard processing time of up to two business days (not including weekends or holidays) from the time your order is placed. A 'Processing' status means that your order has not yet been shipped.

You will receive a tracking number by email once your order has been shipped.

Browse our products, add your desired items to the cart, and follow the checkout process to complete your purchase.

Orders can be canceled within 24 hours of placing them. Contact our customer support team as soon as possible for assistance.

It is not possible to modify any details of your order after it has been placed. The shipping and payment methods, the number of products and the delivery address cannot be changed. We can, however, cancel an order at any point before it ships. You can then place a new order for the correct item.

Unfortunately, we cannot combine shipping for multiple orders once they have been placed. Each order will be shipped separately.

Please email our customer service team with your order number and we will promptly send you a free prepaid return label.

If you receive a faulty item, please email our customer service team at [info@lifelonggoodsllc.com](mailto:info@lifelonggoodsllc.com) with your order number. We will promptly send you a prepaid return label to return the item at no cost to you.

Once your order is shipped, you'll receive a tracking number provided in your shipping confirmation email. You can use this number to track your order on our website or the carrier's website.

Shipping times vary based on your location and the shipping method chosen at checkout. Generally, orders are processed within 2-3 business days and delivered within 7-14 business days.

Currently, we only ship within the U.S. and do not offer international shipping.

Lifelong Goods assumes the fault of USPS on a shipment that is marked delivered but is missing, lost or stolen. For more information please contact info@lifelonggoodsllc.com.

You can create an account during the checkout process or by clicking the "Sign Up" button on our website.

If you forget your password, click the "Forgot Password" link on the login page to reset it.